昆明桥架厂家众多,优秀的厂家是怎样把客户挽留的呢?通过观察分析不同厂家的销售习惯以及处事风格等等,得出以下结论:
一是良好的信誉是昆明桥架厂建立客户资源的基础
云南客户都知道把质量和价格放在第一位的重要性,对于昆明桥架厂来说, 很少见到生产成本出现质量问题的,但是因为桥架的品类繁多,有些地方甚至打孔都要有严格的区分,所以,也排除在和甲方沟通的时候,导致有什么地方没有沟通到位,生产的成品与实际需求有所出入,这个时候就是考验一个厂家诚信的时候了,大多客户都知道,这种小问题,第一时间把产品退回,并及时补发产品,让客户满意是首要的,产品做错我们可以拿回来从新调整或者出售给其他正好需要这个产品的客户,但是绝不能影响客户的使用和交货体验。
二是价格和质量决定首次能否合作成功。
大型电缆桥架采购都会货比三到五家,会选择多个桥架供应厂家,而昆明惠博是具有超过5年经验的生产厂家;从生产到销售,中间不掺杂任何环节,让客户拿到的产品价格都是真真实实的出厂价格。
三是良好的售后态度是决定继续合作的情感基础。
一个良好的售后服务可以帮助客户解决一些桥架使用和安装过程中的小问题,也包括发货后的接货等沟通问题;小编曾见过一个厂家,在发货前都很客气,发货后因为甲方着急就多问了2次货物进度,就导致供方客服严重不耐烦并拒接电话,这简直太可怕了。。。从知道这些事情以后,我们也更加注意到我们自己的服务是多么的到位,并在今后的生产生活中继续保持!
How does Kunming's excellent bridge factory retain customers?
Kunming bridge manufacturers are numerous, how do excellent manufacturers retain customers? By observing and analyzing the sales habits and styles of different manufacturers, the following conclusions can be drawn:
First, good reputation is the foundation for establishing the customer resources in Kunming bridge factory.
Yunnan customers all know the importance of putting quality and price first. For Kunming Bridge Frame Factory, there are few quality problems in production cost. But because there are many kinds of bridges, there is a strict distinction between some places and even perforation. Therefore, it also excludes what happens when communicating with Party A. Local communication is not in place, the finished products produced are different from the actual demand. This is the time to test the integrity of a manufacturer. Most customers know that this small problem, the first time to return the product, and timely replenishment of products, so that customer satisfaction is the first thing. If the product is wrong, we can take it back from the new tune. Whole or sold to other customers who just need this product, but it must not affect the customer's use and delivery experience.
Two, price and quality decide whether to cooperate successfully for the first time.
Large-scale cable bridge procurement will be three to five, will choose a number of bridge suppliers, and Kunming Huibo is a manufacturer with more than five years of experience; from production to sales, there is no mix in any link, so that customers get the product price is the true factory price.
Three, good after-sales attitude is the emotional foundation for deciding to continue cooperation.
A good after-sales service can help customers solve some minor problems in the process of bridge use and installation, including communication problems such as receiving goods after shipment; Xiaobian once saw a bridge manufacturer, who was very polite before shipment. After shipment, because Party A was in a hurry, he asked twice more about the progress of the goods, which led to serious customer service of the supplier. It's terrible to be patient and refuse to answer the phone. After knowing these things, we also pay more attention to how our own services are in place, and continue to maintain in the future production and life!
Contact Us
友情链接: